WARRANTY INFORMATION

Our top tips

To minimise any scratching or tangling to your jewellery, ensure necklaces and bracelets are fastened. Avoid wearing your jewellery in the bath, shower or swimming pool, the water can cause it to discolour. Store your jewellery away from the sun in a cool, dark place - something airtight is best as it prevents your jewellery from oxidising. Please be careful not to allow perfumes, make-up, body and sun creams touch your pieces as this can cause it to tarnish. 

Warranties

Our sterling silver and gold plated jewellery have a warranty of 6 months. Please note that in order for the warranty to be valid you will have to return to us your faulty item in full with receipt in order to receive a replacement.

Cleaning your jewellery 

If your jewellery has been exposed to intense light, perfumes or any other chemicals, you may notice over time the silver may darken slightly. If this does occur, your Priyanka London jewellery can be cleaned using a very soft specialist jewellery cloth. Alternatively silver pieces can be cleaned gently with a soft toothbrush and warm soapy water.

Avoid using ‘dip’ polish or abrasive jewellery cleaners as these contain harsh chemicals and can destroy your jewellery over time. We also do not recommend the use of any jewellery polishing cloths which have been treated with cleaners or polishing agents.